Product · PartsFinder365
The right part, for the right vehicle, with AI, in seconds
PartsFinder365 is an AI-assisted parts search and customer service solution for automotive professionals, developed by DropGear. At its core is a conversational interface: the user describes in their own words which part is needed, and the system takes care of the rest: identifying the vehicle, finding the right part and checking availability from selected sources.
I need front brake pads, ABC-123
Vehicle identified from the registration number · model, engine and equipment verified
Front brake pads that fit this vehicle
- Original OE number and supersession chain
- Aftermarket equivalents with price and availability
- Pair sale and assembly diagram taken into account
Verified against the exact vehicle data · from multiple catalogues
Why this matters for the business
Accuracy first, in every conversation
The wrong part for the wrong car is the worst possible outcome in the parts trade. PartsFinder365 never guesses when it is not certain enough.
Fewer wrong orders and returns
The part is verified against the exact vehicle data and several independent catalogues. A single catalogue error is not enough to produce a wrong result.
Faster service
The customer gets the answer in the conversation without separate part number lookups. The conversation remembers the context and never asks for the vehicle twice.
Consistent quality
The AI brings the same level of expertise to every conversation regardless of who is at the counter.
Scales across languages and interfaces
Finnish, Swedish and English, chat or catalogue, desktop or phone, without separate translation work.
How it works
Four steps in seconds
Understand the request
The AI recognises what the user is asking for and extracts the registration number, VIN or part name from the message.
Identify the vehicle
Exact details are retrieved from official and manufacturer-specific registers so the search targets the right model and engine variant.
Find and verify the part
Matching parts are retrieved from selected systems or catalogs, compared against the vehicle data and scored before being shown.
Answer clearly
Results are compiled in the user’s language with price and availability, ready for the cart.
Unique data
Every search is an observation of real demand
The system compiles searches against the official vehicle register: every observation is anchored to the vehicle’s exact type approval number and the correct OE numbers. This makes it possible to plan the parts range according to the real vehicle parc, also regionally*.
- Which parts are worth stocking in a specific region
- Which vehicles really drive in the region and what has already been searched for them
- Purchasing and stocking decisions based on real demand, not guesswork
Chat: conversational search
*If the regional vehicle fleet is nationally available